Here are connection instructions for the generic FTP account.

Here is what is entered into Explorer (Version 6 or below, Version 7 will not work) in all lowercase.

      ftp://strineuser:prepress@ftp.strine.com

If using an FTP Program (preferred method, especially if you have Internet Explorer Version 7), below are the connection settings.

      Server: ftp.strine.com

      Login: strineuser

      Password: prepress

A free FTP client for Windows is available at
      http://www.download.com/Core-FTP-LE/3000-2160_4-   10195752.html

A free FTP client for Macintosh OS X is available at
       http://cyberduck.ch/